Thread:Fossiliferous/@comment-27294075-20160825012511/@comment-24668482-20160825083042

Hi GEL,

It may be an issue from when you added the aka GEL. There is a 'hide all' button right above the save button in the pop up box that you use to add information, and if editing from a mobile device such as an iPad it may be that the buttons are too close together (due to how things move around on responsive sies on mobile browsers) and the "hide all" button was checked at same time as you hitting save because of that. Could you check to see if you can see that checkbox and if it is selected or if all the information boxes are now empty? If empty, have you tried adding back the information to see if it sticks? See Help:Profiles for information about opening up those options to check.

Note that no-one but you and wikia staff have access to your profile (unless someone else has access to your account). No admin or mod here can do anything with your profile because we are just admins/mods on the secret society wiki and your account is a global account (all of wikia's wikis). So we are limited in how much help we can give you other than offering advice. You could also use Special:Contact to contact wikia staff to report the issue, it could be a bug and they are always happy to be informed about them so that they can fix the problems.