Thread:Podaci/@comment-36939578-20190207183744/@comment-30544675-20190207190310

I will try to help. I have not heard of this problem, but I have some possible explanations for some of your observations. You may have heard this update contains a new Friends system.

Version 1.37.3700 was released by Apple on January 28. Some players had trouble with the game not opening or crashing, so they released 1.37.3701 on January 31 or February 1. (It was originally January 31, but my iPhone Updates is showing February 1). That is the current version.

The new version indicates which friends have updated. Your friends can see you, but they see you haven't updated. Also, they cannot receive any gifts from you. (That is true for anyone who has not updated, on any platform.)  So they are could be assuming that you are taking a little break. I'm not sure how well charging is working between new and old. There is a fairly large problem with "sticky checkmarks". Now that many of us have had the update for a week, some of us are running out of awards and pictures to charge.

Please contact some friends here and ask them to gift you/charge you, or tell you if there is a problem.

Now, why are you not seeing 1.37.3701 in your App Store? I know you are on your boat in Bonaire. Maybe there are legal reasons, or maybe Apple rolls it out geographically. I have looked at some settings on my iPhone and I don't see anything that would prevent getting updates.

I recommend sending an email to support@g5e.com and asking them. I would suggest contacting Apple but they are notoriously hard to "find".

Good luck! Let me know!

🙂