Thread:Neo34/@comment-29709645-20180710020305/@comment-27642721-20180710102325

The glitch is preventing the upload of all your game data to the server, the WL being just one part. All others ever see is the game state as it is on the server and so you progress appears static even though you are progressing.

As for your puzzle award, yes, you should have had the 5000 award by now but it's likely the best-in-row count has been reset more than once before you reached that total. This can be corrected but will have to wait until after the glitch is fixed as we need the online profile data to be up-to-date.