Thread:StarFalkon/@comment-27681107-20170302121659/@comment-95.222.29.29-20170315115237

Hallo liebe DameElisa, klar bleibe ich dein Freund. Ich habe noch ein weiteres Problem dazubekommen. Seit ca. einer Woche wird die Wunschliste meiner Freunde nicht mehr aktualisiert. Ich habe mir ja 80 neue Freunde gewinnen können. Es ärgert mich ungemein das ich jetzt Geschenke verschicke die vielleicht gar nicht mehr benötigt werden. G5 ist an dem Problem dran (siehe Mail von gestern).

Aktualisiert von: Anna Zhukova, 14. März, 18:51 EET: Dear Rainer,

Thank you so much for the information provided.

I'm extremely sorry that you have encountered the problems when playing the game and I would like to apologize for any inconvenience and concern you have experienced. It is highly important for us to make our customers happy and satisfied. We are thankful that you've been so patient all this time.

Your experience is very important for us and we have passed all the information provided to our Technical Specialists. They are currently trying to reproduce this issue and to fix it. We appreciate your patience and we will do our best to fix this problem as soon as possible.

Let me apologize once again for the trouble you have gone through and I appreciate your patience and understanding on this issue. Your being our customer is greatly appreciated. I will gladly answer any further questions you may have.

Best regards, Anna Zhukova| G5 Support Team

Best adventure game The Secret Society. Play for FREE! (https://itunes.apple.com/ua/app/id542180079?mt=8)

Ich hoffe das G5 das Problem bald lösen wird. Liebe Grüße aus Herne Rainer