Board Thread:Friend Code Exchange/@comment-24.75.176.116-20170310225541/@comment-32738051-20170311043953

Hi MD!

I hope you don't mind but I saw this and have a few ideas that may help.

Snow:

It's very rare but sometimes an IP address can get blocked (usually only usernames can be blocked). If you think this could have happened, take a look at the Help:CheckUser page on Wikia/Fandom's Community Central. There are instructions there on how to request your IP address be checked by one of Wikia/Fandom's Community Support Team.

But first, let's try a few other things. Are you trying to create the account on a mobile device? I ask because I remember a recent report by users they were having trouble uploading a Wiki avatar using an iOS device. I haven't heard of anyone having a similar problem registering using an iOS device but if you have a different device you can use to register, try that. If not that, then is it possible one of your registration attempts took and perhaps now you're locked out? Or is it possible you registered previously on any Wiki site? I ask because when one signs up on one Wiki site, they can use that same login for all Wiki sites. This also means that only one user can use a particular username across all Wikia/Fandom. You can find more info about the ins and outs of creating a user account at Help:Create an account. It includes a section on what to do if you forgot your password, which could be helpful if previously created an account on another Wiki site that you no longer use. I also remember a month or so ago a problem across Wikia/Fandom, I think related to a major sitewide update, with all logins. It was fixed very quickly but we did have to wait until it was. This sounds like it could be similar. Hopefully, the forgot password steps can help with that too. Additionally, take a look at Help:Changing your username - it contains a section that covers checking if a username is available. Lastly, the Help:Logging in page contains a section that covers problems logging in...your account creation issues could be similar.

Start there and if none of that helps, let us know. Thanks!