Thread:Neo34/@comment-29709319-20180731030123/@comment-27642721-20180807082550

I've been thinking again about the iPad game. Sometimes if you have two independent games attempting to connect to the server through the same router only one succeeds. I get this when RL visiting (as opposed to in-game visiting :-) ) some friends who also play...if one of us is connected the other isn't. So perhaps you should try getting the restart offer with all other devices that play the game temporarily shut off. Getting the restart offer 1st thing is what's supposed to happen; if successful you're never asked to enter your name and the game reloads with your old data, name included. If the offer box pops up, you accept and then get a "no server connection" shutdown the game immediately, then uninstall/reinstall and try again. If this keeps happening, though, some other as yet unknown factor is at work.