Board Thread:Current Major Glitch Discussion/@comment-37521415-20190330000942/@comment-34708890-20190402053135

When Windows players' gifts weren't going into inventory, I was switching between Windows and Android for a while. I found I could get it to switch reliably without losing progress by having a second player profile, ensuring my progress had updated to the G5 server (I did this by changing a WL item and making sure it showed up in My Feed, usually having to close and reopen the game), changing player in Windows, then doing roughly the same in Android. This was written up in another thread from that time, but I couldn't find it.

I never had to pay crystal to change players. And I haven't tried changing players since the Windows Gift-to-nowhere problem, so can't confirm this still works. Anyway, good luck.