Board Thread:Current Major Glitch Discussion/@comment-33592465-20190206002419/@comment-2600:8800:4900:C0D0:D519:9114:CE98:886D-20190220023133

I got back a very detailed email request for information about this from G5. This is the most information they have ever asked for in any ticket I have opened. It will take me a couple days to compile the info from both systems, but I will send it all in. Hopefully something will be done.

For a while I thought this was a problem with my Mac not saving my progress. But tonight I tried logging on from my Mac into the game I just started on my Windows system to see if the progress was saved from that one. Nope. That one is a very low level so it was very easy for me to see if progress had been saved. Definitely not. So, it isn't a Mac-specific problem.

This is a bummer. With the 50 gift limit in the new gift box, I'd love to be able to log on during the day while at work if only to empty that gift box. I don't really have time to play at work, but being able to clear that out would be very helpful. Alas.

-SongGoddess