Board Thread:Friend Code Exchange/@comment-27718704-20160207220541/@comment-28928021-20160207225616

Karae...if their board is locked -  (if you see all the pictures have locks on them) then their name will not be shown and the level will show as zero on the visit page.

This is called LBS  (locked board syndrome) and is discussed in detail on the forum here. You can get this disease regardless of your level, but it seems to hit those higher up. If you do have a friend with LBS - do not charge Venice (the only open one). And if you see anyone with NOVisit or NOCharge next to their name - then do not charge anything on their boards - even if it happens to be clear at the time. Multiple charges is thought to be a cause of LBS.