Thread:Neo34/@comment-31285774-20170708171219

Hello Neo! I have been following your discussion with Sal since this new glitch started last. I am trying some of your instructions. In the meantime, I have been contacting G5 and Microsoft. There are a lot of other players with different game apps getting the same error code. Microsoft asked for details and screen shots. They also captured during the process of trying to download SSHM showing the error code again. I sat my diagnostic report to "Full." If I hear anything of value, I would like to post. Is it better to post on the troubleshoot page, or here? Thank you for your willingness and availability to help. Janet 