Thread:Dino003/@comment-36706294-20181001044059/@comment-36857645-20181001171901

No, the thank yous are are all mine. Much appreciative that you'd take another chance with me. I've now made 2 backups of friends as several of you have accepted me back.

From what I read on Neo's wall, that this is mostly caused by those that had the game on their device before, had uninstalled and readded/redownloaded it. That the old friend list from the first game profile, gets in the way, so to speak, causing the server to then not know which to choose and thus all friends get wiped out of your list because it takes too long to all get loaded, or game won't load and you have to retry. That's when data and or friend loss happens. My game had hung on loading, I had noticed.... had to close and reload...... and yup..... lost my friends list. Again.

I'm prepared if (when?) it happens again. Got that backup list ready to copy/paste. ^_^   (backed up my entire game in case it's data next time)

Thanks, Dino