Board Thread:Current Major Glitch Discussion/@comment-30544675-20190309225307/@comment-37866880-20190320160530

Here's G5's response:

Dear Karen,

Thank you for your reply and for providing all this valuable information.

I have already updated your initial request and passed all of the information you've provided us with to our Technical Specialists. They are currently looking into the issue. As soon as I hear from them I will immediately notify you.

I would also like to thank you once again for being active and helping us find a solution for this issue.

We appreciate you being our customer. If you have any further questions, please let me know.

Best regards, Kharuna| G5 Support Team