Thread:HurricaneHill/@comment-26722955-20160618020153/@comment-24668482-20160618170828

Nancy, thanks for trying, but no-one other than wikia staff can edit users accounts for safety reasons.

Hill - I just tried to use the version of your picture that Nancy uploaded with my own account and I was able to use it as an avatar, so the image should be okay.

One thing to try:

Go to the page where Nancy uploaded your image -. And then download that version of the image. Then try editing your avatar again, this time using that version of the image not the original. Make sure you are pressing 'save, I am done' after choosing the image, rather than tapping/clicking out of the box to close it. Since this version worked for me when I did that, it is worth double checking that it doesn't also work for you.

If it still doesn't work, check whether or not you can use any of the default images for avatars (the starfish, puppy, flower, fish or earth images). This will let you know whether it is just uploaded images or editing the avatar in general that is not working for your account.

You could then contact winkia using Special:Contact and let them know of the problems you are having, they may be able to help.