Board Thread:Current Major Glitch Discussion/@comment-27051147-20181004011807/@comment-37110700-20181006003724

Kindle Fire HDX   Just like everyone else my update started 2 days ago and I have only boxes to show. I can access Venice, Buddha Square only. I contacted G5  yesterday at around 6 p.m.

This is what was said  "Please be informed that our Technical Team is aware of the issue and they are working on fixing it as quickly as possible. Once the matter is resolved, we will get back to you.

I have written back numerous times but have had no answers.

I contacted Amazon and tried various things including force stop - all to no avail. The technician said if I had backed up on facebook I could uninstall and then install, and I would be back at the same place.

Has anyone found any answers? From Oregon