Talk:Frequently Asked Questions/@comment-86.140.97.180-20140731080337/@comment-24668482-20140802112245

If you have access to a computer and feel confident editing files on them then you can fix this problem using the instructions here (external link to chaptercheats, which has a SS forum full of useful information like this).

It requires downloading a free programme called iFunBox, which is fine to use (I do all my backups of the game using it) but if you are not comfortable downloading a programme onto computer from strangers advice on the internet feel free to google programmes that allow you to access files on iOS devices (such as diskaid) and make your own decision on which to use.

If you don't have access to a computer, or are not confident about following the instructions,then I can givesome advice on managing the problem until an update is released that fixes it. It is possible to find the source of the problem gifts (but tedious process) and then set up a set of buffer gifts, so you can use rest of your inbox like normal (but never be able to access the ones that currently crash you). It is too long to describe here, but if you are interested post a question into the forum and I will do a walk throuh for you.I wont be able until next thursday though unfortunately - but you should be able to figure it out from other posts on the chapter cheats site, or even by asking there, as they are a friendly bunch.