Thread:Neo34/@comment-30357300-20170215085823/@comment-27642721-20170215120615

Normally, a local backup is really only important for one reason...your game being reset on your device. If you suddenly find the game is back at level 0 it's the only way to recover as the level 0 game is immediately transferred to the server. For all other scenarios, the server will hold a backup of your data from the last time you were online and a reinstall of the game will normally get the game back. Of course, if your device dies the game can be transferred to another using a local backup but this can also be done from the server (with my help ;-) ).

So, I'd continue to make backups to protect my progress (in case of a level 0 reset) and if the giftbox issue returns pester G5 to fix it. Even if the giftbox inaccessibility became "locked in", after the server FL download glitch is fixed, a reinstall of the game should get your progress back from the server and everything should be ok.