Thread:JulieJemo/@comment-26449148-20160601114005

After waiting (and nagging!) 3 weeks for G5 to fix my lost game I contacted Mytona directly. This was their reply-

Ann Valentine (MyTona LLC)

Jun 1, 10:11 YAKT Hello,

Thank you for contacting us. Unfortunately we are not able to help you. Please try to contact G5 Entertainment's customer service again:https://g5entertainment.zendesk.com/home Good luck!

Sincerely, MyTona Support They didn't even answer any of my polite questions.

I feel let down and don't think I want to start another game because this will just happen again and again. I spent a lot of money in the early days and it is all wasted. All my friends efforts to stock me up with sponge cakes and ladybugs etc is all wasted. All my efforts to get the Sphere and Pyramid is all wasted. I know you would all help again but I just feel what's the point if it keeps disappearing. Sorry folks but my depression is getting the better of me today. 