Board Thread:Current Major Glitch Discussion/@comment-38435526-20190206164304/@comment-30544675-20190206202432

Do you recall receiving this email from G5, and then clicking the link in the email?

Hello [player login],

You recently added [your email address] to your G5 Friends account. Please confirm this email address so that we can update your contact information.

[link to complete confirmation]

If you did, I recommend asking a game friend to confirm that they see the correct level for you in their game, and that the chat bubble is white. Aunty7 left a message on your wall. Is she a game friend?

Then you can be sure that your game progress is safe in the cloud. You can uninstall and reinstall on your computer. I don't recall seeing any other reports of trouble with this update on Windows 10 but the whole thing is quite complicated and every now and then something will go wrong.