Thread:Neo34/@comment-32467420-20170803135446/@comment-32467420-20170803175811

You've done more than the trouble desk has and I so appreciate it.

I don't know how it is in the UK, but customer service in general in the USA is so lacking in everything. You are a breath of fresh air because you provide personal service resolutions, timely. I hope you're paid for this and enjoy what you do. What a great experience you provide Neo. I hope you get such personal service.