Thread:Podaci/@comment-38445495-20190211191717

Thanks again for offering your help. I think I'm too scared to do it alone. I'm home all day and evening now, so any time is fine with me.

Btw, this is what G5 said in the general questions. They still haven't responded to me. You'd think they might be quicker because it's money. These instructions don't reassure you of anything or address the post-update issues with the new G5 Friends. This has never happened to me before. Back a year ago or so, someone had said here that you can't back it up on an external device (which you would have to do constantly anyway.)

Question: How do I reinstall the app? Answer: Please follow the instruction below to do this.

If you have Windows 10: On the Start menu select Settings. Select System > Apps & features. Select the program and then select Uninstall. Follow the directions on the screen.

Question: How do I restart the app?

If you have Windows 10:

Click the Task View button to see thumbnail views of each of your currently running apps and programs. To close an app shown in thumbnail view, click or tap the X in its upper right corner. With a mouse, you can also right-click the app’s thumbnail, and choose Close from the pop-up menu. To leave the Task View mode, click or tap the desktop. Start the app again.

I don't quite get that because there is no thumbnail for G5 just my Settings/App page that's open. Them Microsoft has a page about repairing apps and/or going into the Microsoft store and My Library. 