Thread:Neo34/@comment-27450685-20160513201451/@comment-28625332-20160513213216

Yes, it seems to be a common problem if you have a crash on exiting a collection session.

Don't worry, plenty more chests where they came from! :-)  I would suggest you just collect the chests, check they're in the inventory, then shutdown/restart the game before collecting anything else.  What might also help is to do the collecting with your wifi turned off (airplane mode); when I self-gift large numbers of items I have the wifi off to stop the giftbox being updated with genuine friend's gifts & TYs corrupting the goodies I've edited into the giftbox... I've never had a crash whilst doing this. Granted there aren't any TYs amoungst the other items when but I've tried collecting a few mixed CIs+TYs and so far so good. Of course this means the TYs don't make it back to the gifters (who might not care?) so maybe just turning off the wifi for TY collection is a compromise?