Board Thread:Current Major Glitch Discussion/@comment-28450418-20180708211615/@comment-29954643-20180710031859

No, Ocean, separate issues and subjects.

Renee started this thread talking about the boxes which displayed instead of the normal desktop awards as she so kindly shared in her OP (original post). Trish verified that she had the same experience but that it was temporary and the awards will return to normal. Podaci shared the G5 message that explained the boxes. (temporary place holders while the game rebuilds itself, shall we say, hence temporary).

Unfortunatly, this is separate from the FWL (frozen WL) problem, which seemed more permanent, but then I began noticing that 'my glitched friends' had the correct WL by the time I went to gift them. We have since learned that these have been updated manually by our 'local tech guru here', who used the new table data for those changes.

I don't think that your decision to reboot your device would do any harm to your game, but it did give the game the time it needed to get it's files in order, so you didn't see the boxes when you returned to the game (I think LOL). I hope that all made sense. Since I have not and probably will not apply the new update, I am doing a little speculative analysis here based on what everyone else has described.

FYI. G5 can and has put out releases where they had a line of code placed at the start of the game checking to see if you had installed that update. If you didn't apply that update, you couldn't play the game, but the current update is not a forced update, but G5 is offering 10 free crystals as a reward for applying it. Not sure what will happen next because G5 could make it requirement, but so far, I am having no problems playing without it. - El