Thread:Alicia84/@comment-29193085-20170403235218/@comment-29954643-20170405082415

My gosh, Alicia,this is more than unbelievable. I just saw that your game name did not sound like you were faring well. I am starting to notice that those that had that original GB problem seem to be some of those who are still waiting for their FLs to be restored. I have absolutely no words of wisdom for any of you. I feel somewhat guilty that I've been lucky to have both of my games restored with everyone intact. I continue to gift and visit you as if all was well.

I did open a problem ticket for both of my games during this fiasco, but have not, as yet, been asked if they can close those tickets. I am expecting that shortly. Have you opened a new problem ticket? I hope that tomorrow will be the day that you have your files back. When my FL didn't restore when my andorid restored, Neo suggested that I delete the contents of my social folder, which I did and restarted my game. It made no apparent difference, so I restored the files back and 2 hours later my FL was refreshed. I'm sure that this had nothing to do with it, but you might give it a try if you are in the same boat tomorrow. It's kind of dumb, but gave me something to try. In the mean time, I know that you are out there on their server somewhere. I just hope that they get it settled before your server GB gets full again and we get that awful message. Good Luck - El