Thread:JulieJemo/@comment-26449148-20160524201759

G5 (Karina) had ignored my ticket about my lost game for 12 days, apart from the usual auto responses. (We strive to answer all replies within 48 hours) Ha! So I decided to pester. I opened 2 more tickets via different routes, both referencing my original ticket and repeating all the same info. Within 12 hours Tatyana (nice girl) has combined all the tickets and passed me on to their Technical dept. At least I am now in waiting room two.......  