Thread:Stella-estel/@comment-30175117-20180826180426/@comment-30544675-20180826180941

Oh, no! My download got stuck. I had to close the game and re-open to make it finish downloading, but then it was OK.

If you have rebooted and you still can't get into the game, back up your files according the instructions here, Backing_Up_Game

Then ask Neo to grab your data from the server, just in case. Then you can uninstall and re-install.

Good luck! I need to sign off wiki for the rest of today.