Board Thread:Current Major Glitch Discussion/@comment-30591520-20170202131648/@comment-29954643-20170206173257

@Yvonne, this is their 'pat' response which means that they haven't been working on the problem at all and seem to still think that this is related to software. Perhaps it is, but i doubt it. You are being asked a round of device specific questions which might help them see the pattern, but this doesn't bode well for a quick solution as they are still in the phase of 'blaming it on your device's install' or on the device itself. I wish that any of us could help, but even Neo is laying it at the doors of the G5 server farm. - El