Thread:Boo110/@comment-26676640-20151021212555/@comment-26676640-20151022174926

More than happy to give it a try. Since your board is sometimes locked, we should start with Venice. First, you'll need to clear pictures of any charges that are visible on the desktop. When you're done, let me know and I'll charge Venice. You'll see charges on Venice, but my name may be the only one that shows up. You'll clear my charge and that should clear other charges that were there (ghosts). You'll shut off your device, turn it back on, and we'll repeat the process. It may take a number of tries, but I think we should be able to completely clear it. When that's done, I have a feeling your board will be open (hopefully) and then we can start clearing the other pics a few at a time. I really hope this will work for LOCKED board players. I think clearing Venice might do the trick. Mainly, we just need to keep other players from charging our boards for now.

If you get a chance, would you please charge Gem Match and Memory Match for me? Thanks. Btw, glad your conference went well. :)