Thread:Mainframebabe/@comment-29713891-20170214121332/@comment-29954643-20170215000948

At this point, I don't think that deleting players will help you. Neo has suggested the backup, reinstall, restore as a way to clear your device's game memory while still playing your original game. If you don't have access to the game's file structure, than this wouldn't be possible as a work around. Since, the problem appears to have started because of the 'active participation' of your FL (and a change in the G5/MyTona server I/O logic), deleting inactive players would not have had any effect even if this had been done prior to the current glitch.

Since you have 'sometimes' gotten your full GB sent to you, perhaps you might try to determine when you are opening your FL in order to try to find a time where there are not 30+ of your freinds playing during the preceding 30 minutes. This is a long shot at best and I feel sort of dumb suggesting it, but may be worth a try. Keep that open trouble ticket open by actively checking and 'bugging' them. Be polite but stern. I wish that I was able to do more than guesswork :-(( - El