Thread:Neo34/@comment-100.6.99.80-20190808140505/@comment-30544675-20190808142007

Jeanne, Write down your Player Login and Password and the email account associated with your current game. The Player Login and Email can be found on the right side of the My Profile section of Friends. If you're not sure of your password, you can have a password reset email sent.

After you have all those things, close the game on your old device. On your new iPad, download the game from the App Store. You will have to play the tutorial for about 5 minutes before it will let you enter your credentials for your existing game. That screen looks like this:



IMPORTANT:  Do Not enter your old game Player Login and Password on the Right side of the My Profile screen in the new game!