Thread:Neo34/@comment-29699390-20180613131830/@comment-27642721-20180613162323

An uninstall/reinstall should sort things out but first you should set "Limit Ad Tracking" OFF (Settings...Privacy...Advertising) and play the game a bit to ensure your device ids are set optimally in your online profile (check back with me first before uninstalling). Then, when you start the freshly installed game, you'll get a restart offer from the server for level 424. You'll end up with some strange "picture pieces" quests on the desktop but ignore them and reboot the game one time and they'll clear.

I think they moved some things around with the game update and for some friends using FB avatars some info is maybe outdated (not deleted) or being referenced incorrectly.