Talk:Frequently Asked Questions/@comment-204.196.190.132-20140712121547/@comment-24668482-20140714080831

Do you mean the pieces to open the picture Throne Room or items in the picture when playing? If it is the pieces, try going to the quest to find them - there is a list of your active quests on the left hand side of your home desktop - tap the icons to open them up and read the instructions. Find the one for finding the pieces of Throne Room, and then read the instructions there - it is possible you need to play the pictures in a certain mode to find the pieces (e.g. silhouette mode), the instructions will tell you if that is the case. Press the green "Show Hints" button in the quest instruction box - the window will close and a blue arrow will appear pointing at the right picture to investigate to find the pieces. You can double check that the piece is actually available to win in that picture by tapping the picture icon on your home desktop to bring up the Research Window - at the bottom of this window is the list of items that "Can be found" by playing that picture, scroll through the list to see if the pieces are available to win. If they are not there, it is possible that either a) the picture is in the wrong mode or b) the picture is at too low a game level. Just keep playing the picture until you get the right mode or increase its level enough. When you do see the pieces in the "Can be found" list make sure you are using talismans when playing to increase your odds of finding the pieces of Throne Room when you win. The Fortune talisman (bronze horseshoe) and Fortune Amulet (gold horseshoe) should be available to you at your level, and these will increase the number of items you win for each successful play of a picture. You can get them by combining collections or acheiving certain game awards, and activate them by opening the talisman section of your inventory and selecting the one you want to use.

If you cannot find the quest on your list of quests, and you already have pieces of Throne Room in your inventory (look under different tab) then it is possible you have a glitch in your game. You should contact the developers and let them know. Give as much detail as possible when you email them. They will be able to friend you in the game and then look to see where the problem is. If they can't fix it they will gift you the number of crsytals needed to buy the last two pieces and move forward in your game.