Thread:Neo34/@comment-33285026-20181115195129

Hi Neo, you helped me with a game problem before, and I am whining to you again. I was trying to help myself, and fear I’ve made a dumb mistake.

I play Secret Society on an iPad. I hadn’t received the Thanksgiving update, but read someone else who uses an iPad talking about having downloaded it. I remembered reading that sometimes you have to delete the game, then go to the App Store and retrieve it, to get the update.

You’ve previously shown me that I had no reason to worry about deleting my game, as it’s stored in the Cloud, and g5 will give me the option of restoring, rather than starting from zero. In the past, that’s exactly what’s happened.

So this time, to get the update, I deleted, went to App, and there was the new update. Next to it, the “Get” icon had been replaced by a cloud symbol. I thought, “OK, it knows my game is stored,” and re-started. There was no option to restore to the previous game offered, as there previously had been. It’s taken me back to zero, again!

Is my previous game lost, and if it is retrievable, please help me when you can. Thank you so much! Sunny (currently SunnyMyFrndsRock)☀️ 