Thread:808mom/@comment-28625332-20160314090847/@comment-28625332-20160315230745

Neo's using a Nexus 7 (Android) and TheGenie a Windows 10 laptop.

The Neo backups are done using an app called Helium which runs a webserver on the Nexus that is accessed via a browser on the laptop over the wifi network. The backup data is therefore saved to and restored from the laptop. The backup and restore processes each take a couple of minutes.

TheGenie backups are done using the free app "Windows 8 App Data Backup" which seems to work just as well under Windows 10. This is even quicker, taking just seconds to restore the data, so TheGenie is by far my best giving machine and can rattle out 2 collections (10 items) every couple of minutes.

Both methods create zipped data backup files of about 3Mb each.

Unfortunately, I suspect your backup options with a Kindle maybe more limited having read this link: http://www.chaptercheats.com/qna/iphone-ipod/113658/The-Secret-Society-Hidden-Mystery-Answers.htm?qid=105426

Re the current issue, I got a reply from G5 today that they have all the answers to the questions they asked me and their tech support is hoping to resolve asap. Let's hope indeed!

Nigel