Thread:JulieJemo/@comment-26424426-20160620134549/@comment-26449148-20160620230843

BTW Pam, I think it pays to pester them, otherwise you just get put on the back burner. I opened another ticket complaining about them ignoring the first ticket (I stated that ticket number). They combined the two tickets sending an auto reply, but then the next day Tatiana wrote to apologise saying they had been overloaded with requests and were sending my crystals and coins. 😁