Board Thread:Current Major Glitch Discussion/@comment-38435526-20190206164304/@comment-33694126-20190212120646

Anon, I had the same problem with the game crashing. Had it for 7 or 8 days. Got tired of waiting on G5 (who are basically no help) so I contacted Neo. He said that if I had completed my profile, (which is how the game goes to the cloud, I think) then do a game backup, then uninstall and re-install, and wa la it worked. No more crashing. If you back up your game and loose it, then reinstall it and replace the player prf file with the backed up file and you will be right where you left off, level 251. That's all I got hope it helps and good luck. DW