Thread:Neo34/@comment-27358199-20180716000451/@comment-27642721-20180716083006

An uninstall/reinstall should fix this as long as it's caused by a problem with the game (most likely) rather than some other iPad setting. When you start the freshly installed game, as long as the device ids haven't changed, you should get a pop-up box offering a restart at level 426. After accepting, you'll get some strange "picture pieces" quests on the desktop but these will clear following a reboot.

However, if you don't get a restart offer and you find yourself back to level 0, don't panic, just play the game to level 2 so that it lets you give me an invite code and then email me at neo34@gmx.co.uk and we'll take it from there.