Thread:Neo34/@comment-34550175-20180616073035/@comment-27642721-20180618090437

Resetting the app may only clear the game data; uninstalling/reinstalling should ensure any problems with the last update are fixed so would be the better choice. Your online data looks OK, so when the freshly installed game starts you should get a restart offer from the servers for level 507, as long as the Windows device id remains the same. Accept the offer and then reboot the game one time to clear "picture pieces" quests that will have appeared on the desktop. However, should you end up with a level 0 game it's not permanent but we'll need to take further steps to get the game back.