Thread:SunnyAvalon/@comment-33592465-20190208210213/@comment-33285026-20190209193602

That’s wonderful! Congrats! I didn’t even try, honestly. First, Idk if you’ve ever heard of a player called Neo, but he is a tech savvy player who kindly helps people who’ve lost their games for whatever reason. He’s helped me in the past.

Because I don’t read the boards every day and my iPad doesn’t automatically update (never had any problem when mytona was running the game), there have been times in the past when I've missed the start of a challenge, and only realized days later that it had started.

Thinking I was clever, I checked the App Store, saw the changed image signaling a new picture challenge, uninstalled my game and reinstalled it as usual, to boot the challenge update.

But nothing happened. The game stayed at beginner. I asked Neo, who said that unfortunately, in addition to the new picture, this time g5 did an additional update in which they moved all the previous gamer info to another part of the cloud. Because I didn’t wait for the iPad update, my old Sunny game got moved.

I don’t really understand how, but Neo said there wasn’t much chance of getting it back.

Second, my past experience with contacting g5 about a problem has consisted of them playing 20 questions, me providing the answers, and then them ignoring me. I can’t believe you not only got an answer, but a solution. Is there someone in particular that you wrote to?