Thread:Neo34/@comment-29694704-20160827114934/@comment-24668482-20160827120053

Hi Marie, technology occassionally fails and that is true of internet forms. The system here is not perfect and occassionally posts get eaten as a result. When the edit box here is open for too long, it can occassionally lead to an error where it times out. The result is that the message seemingly disappears after you press submit. Sometimes refreshing the browser works, but the safest thing to do if typing out a very long message (or if you have to stop and start again because something else comes up in mean time) is to copy the text to your clipboard before pressing submit so you just have to paste and resubmit if the worst does happen. I copy all of my posts (and all of my article edits) before submitting as I have lost many big ones before so I know how frustrating it can be.

On a computer you can just select all the text and hit ctrl+c (PC) or cmd+c (mac) to copy to the clipboard. On an ipad if you tap and hold anywhere in the edit box and press select all and then copy from options that appear it will do the same thing. There is no need to paste to a notepad or anything. Just submit the post and if it does disappear then refresh your browser (to clear the error) and start the post again. In the new edit box, press ctrl+v (PC) or cmd+v (mac) to paste on a computer or on an ipad tap and hold in the edit box and select paste from the options that come up. This will paste the original text you wrote, saving you from having to do it again.