Board Thread:Current Major Glitch Discussion/@comment-34708890-20190206024810/@comment-34528510-20190212175403

After 5+ feedback complaints and getting generic “non-answers,” I received this a few minutes ago:

Dear Janeiowa,

Thank you for contacting us and reporting the issue. I apologize for the inconvenience this situation with charging friends' games might have caused you.

I have passed all the information kindly provided by you to our Technical Team and they are currently examining your game logs, trying to find the cause of the issue and reproduce it.

I will get back to you once I have any updates on your case.

We appreciate your patience and thank you for your understanding in this matter. Please do not hesitate to contact us in case you have any questions. Best regards, Ekaterina | G5 Support Team