Board Thread:Friend Code Exchange/@comment-31019800-20170118222113/@comment-96.41.173.225-20170119003728

That happened to me about a month ago. I was at level 166 with 99+ all tools and lots of energy items. I started the game and it promptly closed. When I launched the game a minute later I was at the beginning. All was lost except for my friends. Oddly enough, not one friend was missing. I contacted G5 and after almost a week someone responded via email. They were of no help. No offering of any solution to the problem. Nothing. Just a canned response of a lame apology and a statement to the effect of, "There is nothing we can do about it". I will play the game as I do enjoy it but I will NEVER spend any money on it because of the lack of help. I wrote back expressing my frustration at the lack of concern and have yet to receive a response. I guess I am lucky to have retained my friends as they have been very patient with my poor gifting while building my levels up.