Thread:Mainframebabe/@comment-34076922-20190131060514/@comment-29954643-20190131072836

It doesn't sound like this is a G5 problem except, of course, that the symptom is that your G5 games aren't working. Do you play other than G5 games installed from the windows store? Check to see if they are working.

I think that I would have backed up SSHM, and tried an uninstall/reinstall of the game rather than uninstalling any windows update first, but it sounds like you are past that advice.

I have had this happen on Windows 8, but all store games were affected, not just a particular vendor. I have not uninstalled any windows updates on Win10, but I think it may be time for you to contact Microsoft via the chat first and try to get them to take over your system and analyze your OS to ensure that it is up to date and then go on from there to the game issue. You should back up your SSHM game first (I don't know how to back up the other G5 games that you play. Of the G5 games, right now, I only have Mahjong Journey and Homicide Squad installed with no issues) Our wiki's game backup procedures will probably no longer work after the next update, but I would address your Microsoft issue as soon as possible before the new update comes out for us.

Do you know which windows update that it was that you uninstalled? The big one for the fall is called Windows Features Update version 1809. This was basically a complete reinstall of the operating system and took hours and hours to complete.

The following updates were both released by Microsoft on 1/22, but for some reason, my system received them in the following order.

I successfully applied on 1/23 Cumulative update for .NET Framework 3.5 and 4.7.2 for Windows 10, version 1809 and Windows Server 2019 — KB4481031

I successfully applied on 1/25 Cumulative update for Windows 10 Version 1809 for x64 based systems KB4476976

I have no Microsoft updates pending. Sorry, this is all I can tell you. Each computer has it's own total build depending on your own usage. You might check with Neo. He knows a lot more than I do about everything. Good Luck! - El