Board Thread:Current Major Glitch Discussion/@comment-34708890-20190206024810/@comment-29326205-20190210180533

I've submitted a ticket to G5 about the sticky checkmarks.  I strongly suggest you submit a ticket to G5 so they realize this is a pervasive problem.

I play 2 games, Kindle and Android. My Kindle game shows no checkmarks on awards or certain rooms that my Android game has visited - I make sure to play those rooms first since those are the ones I have quests. Even after clearing them, my Android game still can't 'zap' those rooms or awards - the checkmark remains from the Android viewpoint.

G5, in its infinite wisdom, closed this ticket and combined it with my other ticket about not being able to put certain collection items on my wishlist. Maybe they want only one open ticket per player, and they'll actually address both issues. Who knows. I just responded with all the extra info they wanted - firmware version, memory available, game version, etc. I'm hoping they start to recognize this as a problem.