Board Thread:Current Major Glitch Discussion/@comment-34708890-20190206024810/@comment-2001:470:D:F81:34C2:4A50:2E28:235A-20190216011553

So far I have sent G5 customer service 6 tickets, each with a different major issue since this new update. Out of those 6, they have fixed 1. And that one was the only one that was clearly restricted to a Mac programming error.

Very frustrating. The one I sent today (progress not saved between devices) had 8 screenshots showing the discrepancies between systems. The one I sent last night about sticky checkmarks had 4 screenshots showing date/time stamps.

It makes me very frustrated when companies issue updates without doing adequate testing beforehand. Though, at least this is for fun. I experienced a work software upgrade once that was so disastrous that everyone on the development team ended up fired. Of course, it then took corporate 3 more years to provide a new update. So for 3 years we dealt with a system that was incapable of doing some of the most basic company operations, such as issue clients past due notices, or allow clients to change their account type between "Personal" and "Business". When I called about that last one, customer service actually said to me, "Why would you want to do that?" Um, because sometimes people start businesses and want the corresponding business-level services? Amazing.

That is about the level of service I believe G5 is operating at.

-SongGoddess