Thread:Kim74/@comment-29282607-20160805085854/@comment-29282607-20160805111132

When it happened the first thing i did was go to the forum. (Did i say i love this forum). Some comments said that if you try to fix on your own you will mess things up so i have done nothing other than to report and get a ticket number #199823. I purchased Helium earlier and tried to back up a few weeks ago but couldn't figure it out. I even had my son try and he writes code for computers. That is when i started my other game on my Windows10. I figured that if this happened at least i wouldn't be so devisated. (I'm still devisated!!!).

I really feel bad that i have lost all the CI's and CE's that you, Shenda, Triple AAA, MDNM, Monty Grace, JenieferLNW, BC4Paws, Easy Street, Calliebubba, Kerri, Bunchanus, SolsElf, Merrimacga, ErinR, Okapi, Katlov, Genesis, DavidBH, Dottie, Betty and most importantly Julie and you too Trish. Since joining Wiki you guys have been the most gererous group i have ever know. I love you guys. Is there a quick way to let everyone know not to gift me until i get this resolved?

Also, if anyone wants to join my Windows - Anastasia game they are welcome to - 7h10h0 (#'s not letters) or just send me a request. Okapi sent me instructions yesterday to back up that game.

So should i just wait on G5 to contact me back? As to your question as to what actually happened - i woke up a 4am this morning and still had TE on my mind so i was playing the game (not time traveling). I had just finished and the prizes were on the table. Instead of disbursing like they usually do my computer froze and shut off. I turned the power back on and TSS game came up at Level 1. I turned the phone off again and restarted again, the game still came up at Level 1. That's when i went to the Forum. Let me know what i should do next please. THANKS so much for your help! Kim