Board Thread:Current Major Glitch Discussion/@comment-86.148.94.6-20170818155309/@comment-108.49.151.254-20171204124816

Yes. I have had that happened to me at least a dozen times over the past 3 months. I emailed the company twice and they skirted around the issue. It seems that they do not have a very good support team and they do not even offer to return the energy points it used up.