Thread:Nandennis/@comment-22439-20160329214127/@comment-25300745-20160329215946

I have left a message with G5 requesting assistance with having my existing game progress transferred to my new Kindle Fire but have not received a reply. As the device is the same [Kindle Fire HDX 7] and the player code generated by the game is also unchanged, I do not understand why it does not take me to my game but asks for me to start from the beginning.

Any help is greatly appreciated.