Thread:Neo34/@comment-28803530-20180506215018/@comment-27642721-20180507091915

The trouble with Windows is that these kind of problems can have numerous causes, but the following might be giving some clues. Your game appears to be updating the servers ok with its profile (that others visit) which would indicate that the problem isn't in the wifi or server domain; uploading data to the servers is Ok but downloading from them isn't. If your PC is OK for disk space (right click the C: drive in Windows File Explorer and select properties) and you can download stuff from other sites (can you install other apps from the Store for instance?) then the problem lies with just the SS game app. In that case, maybe some Windows update has changed some of the files that the game "hooked" into to do its downloading. Things to try in this case would be to check the Windows update hasn't corrupted any files with the sfc /scannow command run in an administrator command prompt window. Type cmd in the search box and right-click "Command Prompt":





If that's ok then the next thing to try would be to uninstall/reinstall the game app having first safeguarded your data by saving the player.prf file as per the instructions here: http://the-secret-society.wikia.com/wiki/Backing_Up_Game#Windows_Computers

If that doesn't solve the download problem then the server restart offer when you restart the game may have problems itself so you'll then need to use the saved player.prf backup to get the game back. After that things are likely to get more drastic, like refreshing the Windows install: https://www.windowscentral.com/how-use-refresh-tool-do-clean-install-windows-10