Thread:AgentK2/@comment-26501887-20151028154700

To do a hard shut down you press the on/off button until the screen asks you if you want to cancel or shut down. Select shut down and it will turn off. Wait a couple minutes then press the on/off button until your screen turns back on. It takes a little bit for the opening screen, then slide over to open. I have a cover for my Kindle that turns the device off when I close the cover, but that is not a hard shut down. I found this out with my first Kindle when I had trouble with it within the warranty period from Best Buy. They showed me how to do it. Sad to say that this is my 5th Kindle due to having some previous ones die. I now have three Kindles, but only one that I actually have posession of. The other two were given to Kianna when I wanted the upgrades. 