Thread:CorgiMom/@comment-31627407-20170915055854/@comment-31627407-20170920055118

Hey Monika :-) No need for excusing, we all have good RL reasons preventing us sometimes from  doing what we like the most :-) And recovery is a very important RL reason :-) Indeed crazy - rain (ok), but snow and a Tornado nearby, puuh. Good that it didn't come closer.

My work live, well I'm working in Service Management department of a big global Network provider (AT&T e.g. is one of our competitors in the U.S.). Our customers are from all economic areas, Food, Healthcare, Pharmacy, Car manufacturers and suppliers, Banking and other industries. They usually have big networks connecting all their locations globally. I'm dealing with one of these customers, taking care that Service level are met, the network and other additional services are running fine, create reports/statistics about service healthiness, support our ops teams in case of any business impacting outages and trying to keep the customer satisfied with our service :-) My peers are the IT guys at customers end, spread across the globe.

Hope I could give some insight; it's not too easy to explain it in a few words as the job contains some more regular activities, and every day is different, but that makes it so interesting :-)