Thread:Lilac11/@comment-32738051-20161111222454

For probably the umpteenth time, AAA has had to ask users with game issues to report them to MyTona and G5 and, again for the umpteenth time, everyone is asking how do they do that. Ugh!

There were a couple of recent forum posts on which this happened and I responded today with the post below. I was wondering if you can add the links in the bullets at the bottom where the respective MyTona and G5 website links are under Related on the Main page. Maybe also some verbiage similar to my suggestions below but briefer. It wouldn't hurt to add a one-liner under News referring everyone to the Related section for info on reporting issues. I'm not sure that will be sufficient but I can't think of a better place to put it or promote it.

What do you think? Good idea?

Merrimacga wrote in recent forum posts:

Per MyTona, they can help with support for mobile users of the game. All others - Windows and Mac at least - have to contact G5 instead. Though technically either one should be able to help. Unless it's a server issue, which G5 would have to handle as it is their servers the game uses.

Links to both the MyTona and G5 sites can be found on this Wiki's Main Page, specifically under the Related section just above Latest Activity.

Once you are on the MyTona and G5 sites, respectively, click on the Support link. Both Support sites have a Submit a request link you'll need to click on to complete and submit a ticket for reporting troubleshooting, issues and complaints. However, I recommend clicking the Sign in link first then, in the login popup, click on the Sign up link to register first. You may find it easier to login and check the status of your requests online rather than depend on email responses.

For easier reference, I have provided all the direct links below:
 * MyTona - Sign up - Sign in - Submit a request
 * G5 - Sign up - Sign in - Submit a request  