Thread:Lidewey/@comment-30277402-20190208024009/@comment-30339728-20190208035619

I am sorry to hear this. I totally understand your situation. I had similar issues last week in that the game would not load on my main device. I have two phones, each with the game and after I'd sorted out the mess I made with my main game - thanks to Neo and his observant eyes - I was able to access my main game on my old phone. He hypothesized that since now game info is held in the "cloud" and so long as you know your log in and password you can play your game on any device, I would more than likely be ok trying a deletion of the game and a reinstall. He was right. The crashing issue stopped and I got access to my main game and didn't loose anything that I can tell during the process.

I don't know if that will be the same for you, I am by no means computer literate to that degree, but I thought I would share the story and info.

Don't worry about me - take care of you and know I'll stick around till you get the issue repaired.