Thread:Matildalyn/@comment-2603:9009:B89:300:5DDA:30A3:A80F:63F-20180817160619/@comment-2603:9009:B89:300:75E8:5E2B:F3E4:9CE0-20180817235345

NO, Neo prefers we don't do anything!!!! Best I can remember I bought my new device. Then I contacted Neo. He had me download the game to my new device. My old kindle wouldnt even turn on. I had nothing backed up. No cloud, etc. He needed my exact name from the game at the time. I think mine was Jackz ty ssand friend s. He took over from there. When I reopened my game there it was😊😀😁 my correct level, friends, inventory, everything. I was so grateful!!!! Podaci reached out for me because when I sent a note under troubleshooting he didn't reply because I was an anonymous player and he didn't get a notification. I am sure he will help you too. He seems to help alot. He is even changing wl  for players with frozen wl. What a great guy! Jackz