Thread:Neo34/@comment-91.60.90.205-20170217140334/@comment-27642721-20170217152503

I'm afraid there is nothing that can be done than wait for G5/Mytona to fix this issue; I would suggest you also submit a support ticket to the G5 helpdesk. If, when they fix the FL update issue, the inaccessible giftbox issue remains (hopefully not), you can reinstall the game, get a restart offer at the last saved level from the servers,  which should restore the giftbox functionality. The problem with trying to do this before G5 fix the issue is that your Mother may well be able to access her giftbox, but in so doing all the friends will be lost as the FL update issue remains.