Thread:Kim74/@comment-29282607-20160805085854/@comment-29259087-20160805183534

Hi Kim, I'm so sorry this happened to you. I completely understand the devastation! I had the same thing happen to me a few months ago because my phone was no longer supported or something (I hardly ever upgrade my phone). But it was a lovely opportunity to get a new phone. My husband will never, ever know why I really bought a new phone, heeheehee.

I would strongly recommend backing up your game on your new phone, too. My game just crashed (again...sigh) about a month ago on my new phone. I was up to level 102 and went all the way back to 1. I'm going to look into the MyBackup that AAA suggested. Hopefully, we won't have to be devastated with lost progress again!

Wishing you all the best in your new game and with your new phone!