Thread:Paris Garter/@comment-26939244-20170517020732/@comment-30544675-20170517024104

Hi, I happened to see this as I perused the latest Activity. You have some buzz words that I don't understand, but I think I get the gist. It sounds to me like the training software developer needs to develop a tool to process the emails, and to fix the other software issues. The developer should be paid for this, because he or she probably was not given all the requirements at the beginning of the project. If the developer can't do this, then clearly it is a failed project, at least this part of it, and someone at your company must be made to recognize this. My suggestions may not be possible, but you should carefully document what you are doing, specifically the amount of time spent, and be ready to present it at a performance review or when some higher-up wants to know why this project is taking too long/costing too much. Hope this helps a bit. I'll sleep on it.