Thread:808mom/@comment-28625332-20160314090847/@comment-28625332-20160314220038

Yes, I remember now that you suddenly went back to level 0 and was somewhat impressed that you then quickly started to make your way back up through the levels...dedication indeed, especially if it's the third time! I was at level 103 when overnight I found myself back at level 77 for no reason as far as I could tell as I'd simply shutdown the game as I always do. G5 couldn't help except resupplying some crystals I'd lost. It was at this point that I started to look into backup strategies in case it happened again and so ever since then I've been backing up my game data on a regular basis; a good job I did as I've now been returned to level 77 randomly on 3 other occasions. Just why level 77 is a complete mystery though. On the upside, making a backup before gifting means I can donate as many gifts/collection items as I like and I'm not restricted to the 50/10 rule. Unlike time travelling I'm always left with the same inventory I started with so all my gifting doesn't cost me anything other than the time involved. TheGenie is a relative newcomer to the game which I created as a collections archive, and I use its backup data to supply Neo with all the useful collection sets I need. So don't feel guilty about the lack of visits/gifts as I don't want for much except the odd elusive collection item; you're forgiven! :-)  Now that I know about your situation I'm wondering if some other of my friends have the same issue as you're not the only one who doesn't reciprocate.

Richard does use the shadow avatar so if he still has you in his list maybe I can assist in putting you back in touch with him too? You won't have encountered TheGenie before but feel free to use the code ... your wish is his command! :-)

All the best

Neo (aka Nigel)