Board Thread:Current Major Glitch Discussion/@comment-30591520-20170202131648/@comment-91.54.209.115-20170206171345

Hello Friends, G5 has reported themselves that they wrote:

firstly, we would like to apologize for the concern this issue has caused you. please provide us with the following details so that we could investigate this problem further: what was the date when the issue occurred? what were the laste actions before the issue happend? what level have you reached? how much free memory do you have on your device? did you try rebooting your device? which number of the game version are you currently running? what is your device model? what android version you are running on your device? have you update your firmware version recently?

you can check back the number of your android version in the following way: 1. on the Home screen, locate and tap the icon settings. 2. the settings screen will appear. in the side menu on the left side, tap on about tablet or about phone. 3. on the next screen you will see the menu item android version with the number of your firmware. we appreciate your assistance and cooperation.

Has anyone got any news yet?

bye Yvonne