Thread:WestKYGal/@comment-27734818-20170603173151/@comment-32012228-20170603180838

No. The first time I entered the code it said cannot connect to server and when I tried the second time all I got was the spinning wheel of death. I'm apparently having server issues, again. Neo was assisting me until this last week when it appeared the problem was fixed but alas it was only temporary. I contacted G5 but haven't heard back. I hate to keep bothering Neo but if G5 proves unhelpful, I will. Yes I was able to get the update - I'm on a Win10 Laptop.