Thread:Neo34/@comment-35959130-20180811235628

Hi Neo, So sorry to bother you again so soon, but the lastest update appears to have failed on my Fire. This morning, I was on a plane when I turned on my kindle (no internet connection). I saw a message regarding an update on my fire, opened SS and immediately noted the boxes replacing the pictures. I waited and saw a message regarding a donut for the update. I proceeded to try and restart SS several times on the plane. I did go ahead and arranged Internet Service on the plane and continued to try and restart SS to no avail - the boxes persist. I also tried to choose other options in the game (friends, inventory, scenes, etc) all of which result in a game crash.

Neo, is there a way for me to restart an update? Or do I need the Neo magic touch once again?

-Joy 