Thread:Neo34/@comment-30339728-20180218040142/@comment-29954643-20180218144613

For Enigma (android cell phone) I usually ask our 'friend here' if he could manage backup or you may have some way on your device for a backup. If iOS, I know nothing. Then I uninstall and then install. It should ask you for that panel that asks if you want to use your exisitng game. It should show your experience level to you. You say OK and it will be running the game that you had on that same device.

The only thing that I notice when I do this is that I will have oddball fragment quests. Just notice if you have the new Chinese New Year update. Close and reopen your game and those fragments should all be gone. Except the one frag quest for the new Chinese Teahouse pic.

Understand that I was sure that the problem was that I needed more space. - El