Thread:Pamster315/@comment-27598576-20160525174240

Dear Georgina,

Thank for getting back to us with the details.

We are extremely sorry for the frustration this issue has caused to you and we completely understand your disappointment.

Unfortunately, we are not able to return the event to your game due to certain technical reasons. I hope you understand our limitations in this matter.

As a small compensation for this inconvenience, we would like to credit 50 crystals to your game. Please send us your invitation code in the game. You can do this in the following way: 1. Tap on the Friends button in the lower right hand corner of the game screen. 2. Select Add by Code tab menu. 3. On the next screen tap on the Invite button in the Invitation Code window. 4. In the window that will appear you will see your invitation code. Please send it to us.

We appreciate your devotion to our game and your understanding. I complained to g5, this is their reply....... 