Talk:Frequently Asked Questions/@comment-24.75.161.126-20160523140659/@comment-24668482-20160524113015

Do you mean that the new scene appears on his game board but you do not see it all on your game board? Or you do see it, but the level required to unlock it is higher than your current game level (and therefore your husbands)?

If the scene is not on your game board at all, it means your game is missing an update. Check your app store to see if you can update the game to allow new content to be loaded.

If the game is on your board but you are not at high enough a level to unlock it yet, then there may be a couple of reasons why your lower level husband has unlocked it:

1) he paid with crystals (either on purpose or by accident when clicking on it) to open it early

2) the picture used to belong to a past update's timed challenge, and he unlocked it during that time. The pictures used during timed challenges are given an unlocking level of 7 so that every player can try the challenges. But when the next update to the game is released, the level of the picture may be raised significantly higher. e.g. Mountain Resort could be unlocked at level 7 during the Mountain Vacation Update, but then the Spring Festival Update was released, the unlocking level of Mountain Resort was increased to 112. If you missed the Mountain Vacation Update (either by never downloading or not playing during that time) then you could potentially miss the chance to open it at an early level and so are left waiting for the higher level. Whereas someone at a lower level than you  could easily have opened it when the unlocking level was level 7 instead (even if they are still below level 112 it remains open for them if unlocked at lower level).