Board Thread:Current Major Glitch Discussion/@comment-31592479-20180726212543/@comment-30544675-20180728220310

I may need to clarify. I was not trying to imply that anyone is "doing it wrong." I experimented to determine which actions would update the server under normal conditions with the game functioning as it should.

I found that simply closing the game (pressing the Home button) alone would not update the server; it also required for me to have changed my wish list. This was on my test game which does not have FWL.

Their line of questioning about how you leave your game is irrelevant, but you must answer their question or they might not try to continue working with you. I do think you need to emphasize that you are changing your list and you are still getting the same gifts you have been getting since you downloaded the update.